Caritas International collects and stores the personal data of its donors and supporters. In all circumstances, you retain the right to consult and obtain, modify, delete, limit the use of, or oppose the use of the data concerning you.
This is the secure online payment platform for your donations to Caritas International, a non-profit organization (asbl) under Belgian law with the following information:

Please read the following agreement to learn about how your personal data will be used. This document is subject to change. All changes to the privacy policy will be announced via a banner on the Caritas website ( This version was last updated on 30 January 2022.


Legal scope and framework

Caritas International is dedicated to respecting existing privacy legislation in Belgium: the processing of personal data relating to this site is subject to the privacy law of 8 December 1992, as well as the General Data Protection Regulation 2016/679 (“RGPD” or better known by its English name “GDPR”) of 27 April 2016, which came into effect on 24 May 2016.
This privacy agreement is valid for all pages hosted at It is not valid for pages hosted at different organizations that we may mention and whose privacy agreements may differ. This agreement is thus different from the privacy policy of our website (

Personal Identifying information collected

When you make a donation on our secure online payment platform, we ask you several questions pertaining to your personal information. The term “personal data” encompasses all information concerning an identified or identifiable private individual. An individual is identifiable when they can be directly or indirectly identified, notably by an ID number or several factors unique to their physical, physiological, psychological, economic, cultural, or social identity. 

Caritas International asbl collects your personal information for the following reasons:

In order to fulfill these various objectives, we may ask for, save, collect, and process your personal data such as:

This information is collected on the online secure payment platforms managed by iRaiser. iRaiser is a publisher of SaaS-distributed software entirely dedicated to non-profit organizations and is the European leader in online fundraising.
If in the future you would not like to receive postal mail or emails from our organization, please contact us.


Proper data management and storage

Your personal data are stored in our database. Unless prompted by you, these data will be stored for 10 years after your most recent donation. These data are stored on our server located at our registered office at Rue de la Charité 43, 1210 Brussels.
Caritas International is dedicated to not sharing this information with other organizations for financial or other purposes, or with commercial databases.
Caritas International may share this data with third parties for non-financial purposes as part of relevant professional assistance. For example, when mailing or emailing publications deemed relevant. In such cases, data management is determined by an agreement to comply with privacy agreements and necessary security. In addition, we do not provide personal data to parties outside of the EU.
These personal data are only shared with others when the law authorizes or demands it.


Data usage by Caritas International

These data are only collected as part of specific activities of Caritas International. We do not handle the personal data of minors (those less than 16 years old) without written consent from a parent or legal representative.

Mailings by post and e-mailings

For two years following the year of your last donation, you will receive our quarterly magazine and one or two targeted calls, by mail and/or e-mail. You may still receive one or two calls per year for the next three years. Depending on your personal Facebook and Instagram account settings, you will also see our sponsored posts on Facebook and Instagram about the topics covered in this magazine. The goal is to keep you informed about the results of our projects. At any time, you can unsubscribe from these communications by sending us an email to or by unsubscribing via the footer at the bottom of the email.


We also manage projects commissioned by private and non-profit partners who do not issue tax certificates. We provide these partners with donors’ data (name, address, and donation amount) for information and communication purposes that are deemed relevant. These partners are required to take sufficient contractual measures to protect your privacy.


Security of collected information

Once data is received by Caritas International, it does its utmost to ensure the security of its systems. We have already put in place the necessary security measures to protect against the loss, misuse, or alteration of the information received on our site. Our security measures are detailed here:

We undertake all necessary measures so that your information is handled safely.


Access, modification, and deletion of personal data

In conforming with the Privacy Act of 8 December 1992 and the General Data Protection Regulation of 27 April 2016, all users providing directly or indirectly identifying information have the following rights concerning their personal data:

To exercise these rights, complete the online form, or submit a written and signed demand to the Privacy Officer at Rue de la Charité 43, 1210 Brussels. Please specify the postal or email address to which a response can be sent. We may ask you to confirm your identity before responding to your demands. You can identify yourself by providing a copy of an ID card.
You always have the right to register a complaint with the Data Protection Authority (Autorité de protection des données), previously called the Privacy Protection Commission (Commission de la protection de la vie privée), which is the supervisory authority in the domain of privacy protection.

Looking to contact us?

If you have any further questions, please do not hesitate to contact Stéphane Steyt by phone (02 211 10 57), by e-mail ( or by post: Stéphane Steyt, Caritas International Belgium, Communication & Mobilization Department - Rue de la Charité 43, 1210 Brussels.